Privacy Policy

Effective Date: 26/2/2025

At Community Business Systems Solutions ("CBSS", "we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.cbss.net.au (the "Site") or engage with our services. By using the Site or interacting with us, you agree to the terms of this Privacy Policy.

1. Information we collect

We collect personal information that is necessary for providing our services and improving your experience with us. This information may include:

Personal Identification Information: Name, email address, phone number, etc.
Technical Data: IP address, browser type, device type, operating system, and usage data, which may be collected automatically through cookies or other tracking technologies.
Communication Data: Information you provide when you contact us through the Site, including inquiries, feedback, and support requests.

2. How we use your information

We may use your information for the following purposes:

To provide and improve our services, products, and content.
To respond to your inquiries and provide customer support.
To send periodic emails for updates, promotions, or other information related to our services (you may opt-out of these communications at any time).
To analyse trends and improve the functionality and performance of the Site.
To comply with legal obligations or protect our rights and interests.

3. Sharing your information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site and conducting business (e.g., hosting, analytics, customer support). These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. These tools collect data such as your browsing behaviour, preferences, and device information. You can manage or disable cookies through your browser settings; however, please note that some features of the Site may not function properly if cookies are disabled.

5. Security of your information

We take all reasonable precautions to protect your personal information from unauthorised access, use, or disclosure.

6. Your rights and choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
Opt-out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send.

To exercise any of these rights, please contact us using the information provided below.

7. Links to third-party websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Community Business Systems Solutions
Email: solutions@cbss.net.au
Address: 130 McLeod St, Cairns, QLD 4870